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Content Services

HCL has developed a rapid diagnostic approach and accompanying set of templates which allow us to quickly score customer-facing functions against industry best practices. This differentiated offering identifies how your organization can reduce customer service costs by up to 25% and increase customer spend, profit and loyalty.

Level: Preferred

Industries: Financial ServicesHealthcareManufacturing

Workload: Adoption & Change ManagementAdvisory & ConsultingDeployment

Markets: CanadaCentral and Eastern EuropeUS