Customer Adoption Flipbook
This interactive guide will help you jumpstart your Outlook mobile implementation.
Adoption Success Factors
Recruit key executive sponsors as their influence on culture is critical to driving employees’ adoption of new technology. Champions will evangelize and help build awareness, understanding, and engagement throughout the community.
Identifying and defining your Business Scenarios helps achieve a smooth adoption by using Outlook mobile to address business challenges or achieve defined goals.
Internal promotional communications and engagement events that focus on creating excitement and awareness for end users are critical to drive sustained usage
Events to kick-off an Outlook for iOS and Android launch and support adoption post-launch.
Communication and guide(s) to help end users get set up quickly and easily.
Follow up with your users, post roll-out and launch around specific use case scenarios.
Conduct end user training to enable your organization to realize the full value of Outlook for iOS and Android.
Videos that can help end users understand different Outlook mobile features and functionalities.
Manage your inbox
Manage your time
Search and Share
People and connections
Guidance on differences that help end user adoption after migrating from a competitor.