Outlook mobile
Customer Adoption Flipbook

This interactive guide will help you jumpstart your Outlook mobile implementation.

Outlook mobile
Customer Adoption Pack

Sample templates, flyers, and posters that IT Pros, administrators, and trainers can use to roll out and drive adoption of Outlook mobile

Adoption Success Factors

Stakeholders

Recruit executive sponsors

Empower champions

Scenarios

Prioritize your scenarios

Measure success

Awareness

Implement comms campaign

Execute launch events

Training

Train end users

Ready help desk

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Stakeholders

Recruit key executive sponsors as their influence on culture is critical to driving employees’ adoption of new technology. Champions will evangelize and help build awareness, understanding, and engagement throughout the community.

Why Outlook mobile?

Learn about the business value Outlook mobile provides.

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Champion Program Plan Template

Create a plan to roll out organization wide champions program to scale adoption.

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Build your Microsoft 365 Champions

Learn how a champions program influences end user adoption.

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Build a Champion Program

Learn how a champions program influences end user adoption.

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TEI study shows Outlook mobile cost savings

See an analysis of the cost savings and business benefits of Outlook mobile as described by four large enterprise companies.

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Outlook mobile with M365 Security, Compliance and Identity

Learn how you can control access, protect data, and help prevent accidental leaks of your company information through email and calendaring

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Blog: Manage your Time while working from home with help from Outlook

Share this blog with your employees who are now working from home to provide tips on using Outlook.

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Outlook tips for balancing work and life checklist.

Provide your employees with a checklist to use as a supplement to our work from home blog.

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Scenarios

Identifying and defining your Business Scenarios helps achieve a smooth adoption by using Outlook mobile to address business challenges or achieve defined goals.

Productivity Library

Library of user cases, pivoted around all-up O365 functionality, helping you to start the conversation with users about how they can use O365 in their day-to-day work life.

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Day in the Life

Explore ways Outlook mobile is used throughout a typical day of a marketing professional

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Measuring Success Guide

Guidance on driving ongoing adoption, managing change, measuring and sharing success.

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Sample User Satisfaction Surveys

Templates to gather feedback from your Office 365 users to help track progress and measure success in the areas of user satisfaction and productivity.

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Awareness

Internal promotional communications and engagement events that focus on creating excitement and awareness for end users are critical to drive sustained usage

Campaign to raise awareness regarding the value Outlook for iOS and Android will provide.

Outlook mobile Countdown Email Template

Customizable email informing employees of upcoming Outlook mobile rollout within your organization.

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Outlook mobile Editable Poster Template

Customizable poster used to help raise awareness of your Outlook mobile rollout.

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Outlook mobile Flyer Template

Customizable flyer handout for your employees.

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Events to kick-off an Outlook for iOS and Android launch and support adoption post-launch.

Launch and Buzz Event Planning

Best practices and key steps to help you plan Outlook mobile launch days and buzz events in your organization.

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Snackable Videos

Game Changer Day Changer video

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Outlook mobile – Designed for the moments that matter

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Outlook mobile – Designed to meet your needs at work

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Outlook mobile – Designed to keep you moving

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Communication and guide(s) to help end users get set up quickly and easily.

Install the app now

Provide this link to your employees to download the app for iOS or Android.

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Installation Instructions

Article with instructions to help employees install Outlook mobile on their devices.

Outlook for iOSOutlook for Android

Switching to Outlook mobile

Set up and get started with Outlook mobile

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Outlook mobile email Announcement Template

Customizable email informing employees of your Outlook mobile roll-out.

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Quick Start Guide – Downloadable PDF

Guidance on getting your users up and running quickly

Outlook for iOSOutlook for Android

Optimize the Outlook mobile app

Article providing employees with tips on how to optimize Outlook for their needs.

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Follow up with your users, post roll-out and launch around specific use case scenarios.

Tips to Access & Find Files

Customizable email to send to employees' post-launch with tips to stay more productive on the go.

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Time Saving Tips Reference Sheet

PDF that provides time saving tips of Outlook mobile features and functionality.

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Training

Conduct end user training to enable your organization to realize the full value of Outlook for iOS and Android.

Training and guidance on how to use Outlook mobile with Office 365.

Securing Outlook for iOS and Android in Exchange Online

Additional guidance on securing Outlook mobile using EMS

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Help Desk Guide

Troubleshoot Outlook mobile issues

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On Demand Webinar: 10 time saving tips

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Videos that can help end users understand different Outlook mobile features and functionalities.

Manage your inbox

Play My Emails (for iOS only)

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RSVP Instantly to invites

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Swipe Right & Manage Inbox

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Focused Inbox

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Outlook Android widgets

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Manage your time

Scheduling Made Easy

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Meeting Location Assistant

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Send Mtg Availability

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Calendar Sharing

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Merge and Combine calendar

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Time to Leave (for iOS only)

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Manage your notifications

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Top 10 Tips

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Search and Share

Search Made Simple

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File Sharing

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Outlook calendar search

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Search Email Attachments

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People and connections

Learn more about contacts

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Scan Business Cards (Android only)

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Tag emails with @mentions

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Quick folder and group

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Flag favorite contacts

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Do Not Disturb (Android only)

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Guidance on differences that help end user adoption after migrating from a competitor.

Outlook mobile feature roadmap

Guidance on modern ways of collaborating with Office 365 as an individual and as a team.

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What’s New and What’s Coming Soon

Stay informed through our Outlook Tech Community blog

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User Voice

Share your Outlook mobile feature requests with us.

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Share your feedback

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