New Microsoft 365 and business applications technologies enable government to modernize for the missionMarch 13, 2019
Our government agencies have a unique opportunity to deliver massive impact on the lives of U.S. citizens – an impact that can be accelerated and emboldened by technology innovation. However, these same agencies are challenged to modernize and keep pace with the changing technology landscape, while simultaneously reducing costs, protecting data and meeting stringent compliance regulations. To ensure the government can achieve its critical, mission-driven work, and improve citizen services, hundreds of CIOs and top decision-makers from federal, state and local government agencies are turning to secure cloud infrastructure, which can seamlessly enable operations efficiencies, and provide services that are faster, more reliable and more secure.
Government is taking a Cloud Smart approach
Right now, we’re seeing the evolution across U.S. government from a Cloud First approach – with an emphasis on just getting everything in the cloud – to a Cloud Smart approach – with a focus on embracing modern capabilities and equipping agencies with the technology tools needed in accordance with their mission needs. The recently revised Federal Cloud Computing Strategy is the first cloud policy update in seven years. We believe it constitutes more than labelling and is the right way forward to make the most of the incredible possibilities of cloud in advancing agencies’ missions. In recent years, commercial technology has increasingly found a foothold in the government market and Cloud Smart embraces best practices from both the federal government and the private sector. Cloud Smart is about equipping agencies with the tools, knowledge and flexibilities they need to not only move to cloud, but to fully embrace the potential of its many value-added capabilities such as Platform-as-a Service (PaaS) and Artificial Intelligence.
Securely enabling the mission end to end
All government cloud offerings are not the same, and Microsoft is committed to supporting the needs of government across all branches and levels enabling them with capabilities that support the advancement of their mission from end to end. We’ve built the most trusted, comprehensive cloud for government which includes Azure Government, Microsoft 365 Government, and Dynamics 365 Government.
Government organizations across the United States increasingly are turning to our powerful cloud offerings to modernize – becoming more productive, collaborative and efficient all while protecting sensitive data and privacy. Microsoft is delivering them the right capabilities where they are needed, when they are needed as the sole provider with offerings that span infrastructure, platform and software capabilities and services (IaaS, PaaS and SaaS) designed to meet government’s unique compliance needs.
To make it easier for agencies to efficiently modernize quickly and accelerate the speed in which they achieve a return on their cloud investments, Microsoft has worked with our government customers to achieve the most certifications of any cloud provider with more than 79 compliance certifications supported at every level of government to help them achieve their necessary requirements. We also invest $1 billion dollars per year on security and much of that goes to ensuring we deliver our customers the most trusted cloud platform.
Today, we’re announcing several advances across our landscape of comprehensive government cloud solutions, demonstrating our commitment to the unique needs of our customers and further differentiating our offerings:
Microsoft Teams is now available across all government cloud environments
Since launching Microsoft 365 Government last year, we’ve continually made investments to empower government with the newest tools for mobile productivity and secure collaboration, bringing together the best of Office 365, Enterprise Mobility + Security (EMS), and Windows 10 to meet agencies’ complex compliance and security requirements.
Today, we’re announcing Microsoft Teams, a product core to our vision for delivering intelligent and modern collaboration and communications, is now available in our Government Community Cloud (GCC) High and Department of Defense (DoD) environments exclusively for the U.S. government and its partners. This means Teams is now available across all our government cloud environments including GCC.
Microsoft Teams’ chat-based workspace enables teams of government professionals to be more productive by giving them a single and secure location that brings together everything they need including chats, meetings, calls, files, and tools. Integrated access through this hub for teamwork across multiple Office 365 services enables agencies to leverage their current investments and improves collaboration by providing central file sharing, co-authoring and many more functions making it possible for government customers to better deliver against their mission.
Introducing Microsoft Power Platform and Dynamics 365 Customer Engagement for Government
Today we’re also announcing the availability of both Microsoft Power Platform (March 2019) and Dynamics 365 Customer Engagement (April 2019) for government professionals. These two new products will enable government to unlock new capabilities and features in three core areas: new business applications; new intelligent capabilities infused throughout; and transformational new application platform capabilities.
Once agencies have the infrastructure for harnessing data, they also need a layer atop that data that enables them to get insights easily. Microsoft Power Platform for Government is a system that will allow them to take three key actions on data: analyze, act, and automate. The system uses Power BI, PowerApps, and Flow working together to help anyone, regardless of technical ability, to make data-driven decisions. Joining Power BI, PowerApps and Flow standalone apps are now generally available for government agencies and their partners in GCC. PowerApps and Flow general availability will also land in Microsoft 365 and Office 365 in spring 2019.
We are also offering Dynamics 365 Government Customer Engagement for GCC High. This means agencies can now access customer service, contact centers, correspondence management, grants management, task management, mission planning and even more purpose-built cloud applications than they were able to previously.
New Microsoft 365 Government security and mobile enhancements
Recently we introduced Outlook Mobile for our GCC High and DoD customers. This update means the architecture of Outlook mobile now meets the security and compliance needs of Office 365 U.S. GCC High and DoD customers. Now government employees have advanced capabilities across email, search, and calendar from their mobile devices, so they can focus on what’s important and get more done for their citizens.
Coming soon, government agencies using Office 365 Threat Intelligence in GCC will gain new capabilities that automate investigation and remediation of cyber threats to help them reduce the burden on their IT security teams and decrease response times. This is the latest addition to comprehensive set of Microsoft 365 Government tools designed to help government protect, detect and respond to cyberattacks.
Continuing our investments in government innovation, security and compliance
Microsoft is helping customers across the full spectrum of government, from the state and local level, to every military branch and all federal cabinet departments. We currently serve nearly 10 million U.S. government cloud professionals across more than 7,000 government entities diligently meeting their unique needs by deliver the highest levels of security and compliance.
Microsoft enables the digital transformation of government by offering effective, modern, enterprise-class cloud capabilities. Our government customers are driven by critical missions, and we are committed to helping them evolve their IT modernization efforts with innovative and trusted cloud, productivity and mobility solutions. As government agencies face a range of new challenges in meeting their missions, we are committed to enabling them to work smarter, with agility and confidence – using technology that can unlock the opportunities ahead. Learn more about how government agencies are using Microsoft cloud technology here.