Knowledge & Content Services
Unlock your team’s potential by streamlining knowledge discovery, content management, and information sharing with AI-powered solutions in Microsoft 365. Transform content into knowledge, identify and organize content automatically, and surface information securely in the apps you use every day.
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As part of Project Cortex, Microsoft developed multiple offerings to benefit your organization, including Microsoft Viva and SharePoint Syntex. Choose a solution below to learn more about making knowledge and content services work for you in Microsoft 365.

Viva Topics
Microsoft Viva is the first employee experience platform that is designed to empower people and teams to be their best, from anywhere. It brings together communications, insights, knowledge, and learning within the flow of everyday work and collaboration.
Viva Topics applies AI to empower people with knowledge and expertise in the apps they use every day, and to connect, manage and protect content across systems and teams.
SharePoint Syntex
SharePoint Syntex uses advanced AI and machine teaching to amplify human expertise, automate content processing, and transform content into knowledge.
With SharePoint Syntex, you can create AI models that capture expertise to classify and extract information and automatically apply metadata. Automate the capture, ingestion, and categorization of content and streamline content-centric processes. Connect and manage content to improve security and compliance.
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Assets
Need to know more?
Download our white paper “Growing organizational intelligence with knowledge and content in Microsoft 365” and learn more about our broad range of knowledge and content capabilities.
Security and compliance questions?
Just look at our white paper “File Security in SharePoint and Office 365” for an overview of security and compliance best practices.
Manage Content at Scale with SharePoint Libraries
Learn more about how to manage large pools of content in Office 365 with this self service demo. It's a tour of OneDrive publishing, Flow, metadata editing in Word, the filters pane, file previews, attention views, bulk editing, data governance labels, and communication sites.
Show meHarvest information from Microsoft Graph with Tap
SharePoint is a great home for your content - and Microsoft Graph makes it simple to find the right pieces of content to insert into new Office documents.
Show meNEW! Microsoft recognized as a Leader again in Gartner MQ for Content Services Platforms 2019
We’re honored that for the third year in a row Gartner has recognized Microsoft as a Leader in the Content Services Platforms Magic Quadrant for 2019. Once again, Microsoft placed highest in Ability to Execute.
NEW! Microsoft Office 365 GxP FDA Qualification Guidelines
Microsoft has the necessary technical and procedural controls to maintain the Office 365 platform in a state of control by preserving the confidentiality, integrity and availability of our customers’ data. This document identifies the shared responsibilities between Microsoft and our life sciences customers for meeting regulatory requirements, such as FDA 21 CFR Part 11.
Content Services Partner Program
If you're a partner or looking for one, check out our Microsoft 365 Content Services Partner Program.
Video Library
Learn more about how we deliver content innovation with these short video walkthroughs.
Learn more about Microsoft 365 Content Services
Want to learn more about Microsoft 365 Content Services, SharePoint Syntex, and ECM? Or are you a partner interested in joining the Microsoft 365 Content Services Partner Program? Fill in your contact information below and we'll add you to the Microsoft 365 mailing list.”