Knowledge & Content Services
Unlock your team’s potential by streamlining knowledge discovery, content management, and information sharing with AI-powered solutions in Microsoft 365. Transform content into knowledge, identify and organize content automatically, and surface information securely in the apps you use every day.
Choose your journey
Learn more about making knowledge and content services work for you in Microsoft 365 with Microsoft Viva Topics and SharePoint Syntex.
Viva Topics
Microsoft Viva is the first employee experience that is designed to empower people and teams to be their best and achieve their goals, from anywhere. It brings together communication, insights, knowledge, and learning within the flow of everyday work and collaboration.
Viva Topics applies AI to empower people with knowledge and expertise in the apps they use every day, and to connect, manage, and protect content across systems and teams.
SharePoint Syntex
SharePoint Syntex uses advanced AI capabilities to amplify human expertise, automate content processing, and transform content into knowledge.
With SharePoint Syntex, you can create AI models that capture expertise to classify and extract information and automatically apply metadata. Automate the capture, ingestion, and categorization of content and streamline content-centric processes. Connect and manage content to improve security and compliance.
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Typical content lifecycle
Create and collect content
Classify documents and assign metadata
Extract metadata assigned through classification
Accurately label documents
Find relevant documents and knowledge using metadata search
Discover knowledge and documents in the flow of work
Use content to complete a task and/or generate a response
Assets
Classify and extract information with SharePoint Syntex
See how you can use SharePoint Syntex to quickly classify and extract information from documents, helping convert content into knowledge.
View demoDiscover knowledge with Microsoft Viva Topics
Use Microsoft Viva Topics to find knowledge across the apps you use every day.
View demoManage content at scale with SharePoint Libraries
Learn more about how to manage large pools of content in Microsoft 365 with this self service demo.
Show meDemo library
See SharePoint Syntex and Viva Topics in action on the demos resource page here on the Tech Community.
View libraryNeed to know more?
Download our white paper “Growing organizational intelligence with knowledge and content in Microsoft 365” and learn more about our broad range of knowledge and content capabilities.
Security and compliance questions?
Just look at our white paper “File Security in SharePoint and Microsoft 365” for an overview of security and compliance best practices.
Microsoft Viva Engineering Partner Community / Content Services Partner Program
If you're looking for a partner, check out the Microsoft Viva Engineering Partner Community / Content Services Partner Program.
Video Library
Learn more about how we deliver content innovation with these short video walkthroughs.