Choose your journey

As part of Project Cortex, Microsoft developed multiple offerings to benefit your organization, including Microsoft Viva and SharePoint Syntex. Choose a solution below to learn more about making knowledge and content services work for you in Microsoft 365.

Viva Topics

Microsoft Viva is the first employee experience platform that is designed to empower people and teams to be their best, from anywhere. It brings together communications, insights, knowledge, and learning within the flow of everyday work and collaboration.

Viva Topics applies AI to empower people with knowledge and expertise in the apps they use every day, and to connect, manage and protect content across systems and teams.

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SharePoint Syntex

SharePoint Syntex uses advanced AI and machine teaching to amplify human expertise, automate content processing, and transform content into knowledge.

With SharePoint Syntex, you can create AI models that capture expertise to classify and extract information and automatically apply metadata. Automate the capture, ingestion, and categorization of content and streamline content-centric processes. Connect and manage content to improve security and compliance.

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Intelligently analyze, discover, reuse, search, dispose of content


Create, collect, and classify the documents you need to get work done


Share, discuss, and coauthor content using groups, metadata, taxonomy, Teams, Flow, and PowerApps


Manage compliance and reduce risk with lifecycle, information architecture, auditing, rights management, and eDiscovery


Need to know more?
Download our white paper “Growing organizational intelligence with knowledge and content in Microsoft 365” and learn more about our broad range of knowledge and content capabilities.

Security and compliance questions?
Just look at our white paper “File Security in SharePoint and Office 365” for an overview of security and compliance best practices.


Get started by downloading our free eBook about content services in Office 365.

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Modernizing Enterprise Content Management with Microsoft Content Services

Learn more about Microsoft's Content Services in our new interactive Sway presentation – with enriched videos and graphics.

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Microsoft/AIIM Industry Watch 2020

State of the IIM Industry 2020 - Are You a Digital Transformation Leader or Follower?

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Manage Content at Scale with SharePoint Libraries

Learn more about how to manage large pools of content in Office 365 with this self service demo. It's a tour of OneDrive publishing, Flow, metadata editing in Word, the filters pane, file previews, attention views, bulk editing, data governance labels, and communication sites.

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Harvest information from Microsoft Graph with Tap

SharePoint is a great home for your content - and Microsoft Graph makes it simple to find the right pieces of content to insert into new Office documents.

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Cummins powers a modern workplace with Office 365 Content Services

“Today, we have an enterprise data management solution that adheres to our document classification and retention policies using Microsoft SharePoint Online.” - Josh Littrell - Director of Corporate IT

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Hershey enhances global brands and productivity with cloud technology

Case study spotlighting use of Office 365 for content creation and sharing to generate new content with internal and external partners for creative briefs.

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NEW! Microsoft recognized as a Leader again in Gartner MQ for Content Services Platforms 2019

We’re honored that for the third year in a row Gartner has recognized Microsoft as a Leader in the Content Services Platforms Magic Quadrant for 2019. Once again, Microsoft placed highest in Ability to Execute.

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SharePoint evaluated as a Leader in latest edition of The Forrester Wave™: Enterprise Content Management

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Case Studies

Learn more about how our customers and partners achieve more in content services with our case studies resource page here on the TechCommunity.

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NEW! Microsoft Office 365 GxP FDA Qualification Guidelines

Microsoft has the necessary technical and procedural controls to maintain the Office 365 platform in a state of control by preserving the confidentiality, integrity and availability of our customers’ data. This document identifies the shared responsibilities between Microsoft and our life sciences customers for meeting regulatory requirements, such as FDA 21 CFR Part 11.

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Office 365 Trust Center

Learn about all the compliance and industry certifications offered in Office 365.

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eBook: Security you can trust, control you can count on

This eBook provides an overview of Microsoft SharePoint and OneDrive for Business security and compliance capabilities designed to address the modern workstyle

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Industry Panel Discussion

Learn from experts about the future of content services in the ``Microsoft Content Services Forum`` video discussion featuring John Mancini (AIIM), Cheryl McKinnon (Forrester), and Ian Story (Microsoft).

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Video Library

Learn more about how we deliver content innovation with these short video walkthroughs.

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From the Knowledge & Content Services blog

Content Services Partner Program

If you're a partner or looking for one, check out our Microsoft 365 Content Services Partner Program.

Video Library

Learn more about how we deliver content innovation with these short video walkthroughs.