Employee engagement and communications in the modern workplace

Digital transformation is rapidly changing the way we communicate and work with each other.

When employees are truly engaged, companies report improved employee retention, customer satisfaction, sales metrics, and overall profitability. Sadly, though, employee engagement is low and stagnant. Research reveals that only a third of employees feel engaged in the United States and only 15 percent worldwide.

• We believe that effective, resilient organizations in this environment, the ones that will survive, will be organizations that are inherently creative and innovative.
  Transparency and open communication yield better results than protectionism – they build trust and align purpose. Finding the answers together becomes a better strategy than struggling alone or competing with your colleagues.
• Working together accelerates learning and problem solving, resulting in better decision-making and responsiveness.
• Empowering decision making at the edges or the organization is not only faster than command-and-control, but it also builds sustained engagement over time.
• Finding the answers together becomes a better strategy than struggling alone or competing with your colleagues

More engaged employees are willing to lean in more. And this matters because, rather than just fulfilling a role they were given, engaged employees want to succeed in the mission.

“Great workplace cultures treat employees as stakeholders of their future. They put their attention on concrete performance management activities, such as clarifying work expectations, getting people what they need to do their work, providing development opportunities and promoting positive coworker relationships. As a result, their employees create more and better work, stay with their organization longer and win the best customers for the future.”

Gallup: “37 Workplaces That Stand Out from the Rest”​