Summary

To build a more productive and connected workforce, the City of London Corporation needed to modernize and migrate complex, end-of-life systems that had grown organically over many years. Agilisys enabled the City of London Corporation to empower more than 3,000 staff with a flexible digital working environment that accelerates productivity.

Challenge

Like many public sector organizations, the City of London Corporation needed to respond to ongoing budget constraints while delivering services more effectively. Crucial to achieving this vision was a more modern, responsive and highly collaborative working environment. Staff needed to be able to work anywhere, anytime and on any device—with the ability to find, access and share essential information easily.

The City of London Corporation was running on legacy systems, with multiple services on the cusp of end-of-life. As a result, it needed to refresh and modernize its on-premises systems, while migrating email, storage and collaboration to more flexible, cloud-based platforms like Microsoft Office 365, SharePoint, and OneDrive for Business.

Strategy

Building on a long-standing partnership with the City of London Corporation, Agilisys were brought in to deliver this challenging digital transformation. Agilisys worked closely with the City of London Corporation to understand its requirements and the need for change. Agilisys defined a clear business case, policies and standards for the change program, supporting its own strategic decision-making for desktop, Office 365, and network transformations.

As this was a large and complex program that needed to be completed as quickly as possible, the strategy focused on multiple teams delivering different workstreams simultaneously, including Office 365, SharePoint, OneDrive for Business, Windows 10 and Exchange Online.

The greatest challenge was refreshing and rationalizing the existing intranet content. Closely collaborating with the editor community, Agilisys established a governance steering-committee to provide strategic leadership, developed intranet governance principles, and as a result were able to reduce the migrated intranet content by 80%. Agilisys then migrated all the remaining intranet content and hundreds of team sites from SharePoint 2010 into SharePoint Online. Four EDRMS platforms were also migrated into SharePoint Online, which was challenging given their high level of customization.

Agilisys continues to work closely with the City of London Corporation on best-practice use of SharePoint and adoption of Office 365.

Results

Following the successful completion of this complex transformation project, the City of London Corporation now has a robust digital estate that’s fully optimized for staff productivity and efficiency.

The move to Office 365 has transformed how staff of the City of London Corporation work day-to-day. Staff are now far more mobile and able to work flexibly from any location. The ability to collaborate and securely access information anywhere, anytime and on any device has greatly enhanced productivity across the organization.

With Office 365 available on all devices, staff can take advantage of modern features to control when, how and with whom they share data—such as secure sharing, version control, co-authoring and enhanced security and compliance capabilities.

A leaner and more modern intranet also makes it far easier for staff to find essential information as soon as they need it. Additionally, high-bandwidth connectivity from all corporate locations means staff can seamlessly access cloud-based data and services, including an increased personal document storage via OneDrive.

“We had an ambitious vision to transform digital working across the City of London Corporation using Microsoft Windows 10 and Office 365. With Agilisys as our partner, we were able to complete this transition confidently and make dramatic time and cost-savings. With a modern SharePoint intranet providing relevant and up-to-date information, along with team sites and OneDrive for Business for knowledge sharing, collaboration and storage, our staff now have anytime, anywhere access to their digital content across any browser and device.”"

- Sean Green

IT Director
City of London Corporation